Job Postings

 

Intake Specialist

Employer

  • Prairie State Legal Services, Inc.

Location

400 West Roosevelt Road
Wheaton, IL 60187

Website

http://www.pslegal.org

Description

Prairie State Legal Services, Inc. (PSLS), a legal services organization serving 36 counties in northern and central ILLINOIS outside of Cook County, is seeking applicants for the position of PART-TIME INTAKE SPECIALIST to work with our Telephone Counseling Service in our WHEATON office. This position is 20 hours per week, Monday through Thursday 9 a.m. to 2 p.m.

The intake specialist will be responsible interviewing applicants who apply for legal services through an online access system or by phone. The intake specialist will interview applicants by phone to determine client eligibility for services and to collect information from applicants about their legal issues. The intake specialist will enter client information into our database and will refer eligible applicants to attorney staff members or volunteer attorneys for service. The intake specialist will provide referrals to other resources in situations where PSLS cannot assist the applicant.

This is a grant-funded position for one year, with any extension contingent on funding. Applicants must be seeking part-time work.

Salary is $15 per hour. PSLS offers liberal fringe benefits including holiday and vacation pay.

For more information about Prairie State Legal Services and our mission, please visit our website at www.pslegal.org.

Qualifications

Applicants must have good writing, interpersonal communication and computer skills, be organized and dependable and be comfortable working with technology. Previous social service or legal experience is highly desirable. A paralegal certificate is strongly preferred. Spanish language proficiency is also strongly preferred.

About the organization

Prairie State Legal Services offers free legal services for low income persons and those over 60 who have serious civil legal problems like domestic abuse, eviction, foreclosure and public benefits and need legal help to solve them.

We have 11 offices covering 36 counties in northern and central Illinois. Our Administrative Office is located in Rockford, IL.The mission of Prairie State Legal Services, Inc. is to ensure equal access to justice and fair treatment under the law by providing legal advice and representation, advocacy, education, and outreach that serve to protect basic human needs and enforce or uphold rights.