Volunteer Ombudsmen visit nursing homes, assisted living facilities, and skilled living
facilities in suburban Cook County to investigate and resolve complaints. Ombudsmen also help on a systemic level when multiple residents of a facility are facing a problem.
Ombudsmen educate residents, family, staff and the community about residents’ rights. Volunteers are required to volunteer 4 hours per month on a continuing basis, for a minimum of 2 years. They must be over the age of 18 and able to travel. Although attorneys are encouraged to apply, prospective volunteers do not need to be attorneys to participate. Volunteers will receive a 2 day training at LAF and will receive ongoing support.
About the organization
LAF (formerly the Legal Assistance Foundation) provides free civil legal services to individuals and families in Chicago and suburban Cook County who are unable to afford an attorney. Households with limited assets and income at or below 150% of the federal poverty line may qualify for free legal help.
We have higher income limits for homeowners at risk of foreclosure, seniors, veterans, people living with HIV-AIDS, and domestic violence survivors seeking protection from an abuser.