Site FAQs


Why was my account banned or disabled for violations of Terms of Use?

Your account might have been banned or disabled due to violations of our Terms of Use.

There are disciplinary actions that vary depending on how many violations you've had.

  • 1st offense: You may receive a warning email.
  • 2nd offense: You may receive a second warning email, and your account may be suspended for up to 72 hours.
  • 3rd offense: Your account could be permanently disabled.

Please see our Terms of Use for more information. If you think your account has been banned or disabled by mistake, please Contact Us.