Vision
A just society where all people have equitable access to opportunities.
Mission
Illinois Legal Aid Online (ILAO) opens opportunities for justice by educating Illinoisans about their rights and connecting them to lawyers, solutions, and each other.
In June of 2022, ILAO completed a comprehensive strategic planning process involving more than 1,100 stakeholders including community members, volunteers, staff, donors, and other partners. The resulting plan consists of three pillars.
REFINE AND GROW SERVICES
Goal: With input and partnership from those served, further simplify, enhance and create new, relevant content and resources to optimally, equitably, adaptively and effectively meet their needs.
EXPAND VISIBILITY
Goal: Promote ILAO’s visibility and equity focus with primary audiences to broaden brand awareness, strengthen marketing return on investment (ROI) and grow revenue with an emphasis on diversifying and enhancing the donor base.
DEEPEN CONNECTIONS
Goal: Develop, strengthen and institutionalize community and internal organizational partnerships to equitably address the needs of those served and each other, particularly in communities with less access to the legal system.
