Site FAQs

Site FAQs

Site FAQs

Using Get Legal Help

  1. What happens if I click on Get Legal Help?
  2. How do referrals from Get Legal Help work?
  3. What does it mean to apply for free legal help?
  4. How much time will it take me to apply for free legal help?
  5. What information do I need to apply for free legal help?
  6. Can I save my free legal help application and finish it later?
  7. Why don't I qualify for free legal help?
  8. What options do I have if I don't qualify for free legal help?

Using legal forms and documents

  1. Can I save or bookmark a form for later?
  2. Can I email a webpage to myself or someone else?
  3. How do I find information about my problem?
  4. Can I bookmark pages?
  5. Can I print articles or other website pages?
  6. Can I download forms?
  7. How do I change the language that the website is displayed in?
  8. Can I print forms?
  9. Can I file forms online?
  10. Can I share a form via email?

Violating the Terms of Use

  1. Why has my account been suspended?
  2. Why has my account been banned or disabled?
  3. Why can't I post a comment?
  4. What happens if someone flags one of my comments?
  5. Why did I receive an email about one of my comments?
  6. What happens if I violate the Terms of Use?

Managing an account

  1. How do I log in to my account?
  2. How do I change my password?
  3. How do I change the email address linked to my account?
  4. How do I change my account information?
  5. Can I add a picture to my account?
  6. Who can see my account?
  7. How do I log out of my account?
  8. Can I delete my account?
  9. What should I do if I have a problem with my account?
  10. What should I do if I forget my password?
  11. How do I change the language settings for my account?

About us

  1. Who writes the information on this website?
  2. How does the information on this website get updated?
  3. Who maintains this website?
  4. How do I donate to Illinois Legal Aid Online?
  5. Why should I donate to Illinois Legal Aid Online?
  6. How do I volunteer at Illinois Legal Aid Online?

Leaving feedback

  1. What should I do if I find a mistake on a page?
  2. How do I rate pages?
  3. Do I have to have an account to post comments?
  4. How do I comment on pages?
  5. Who can see my comments?
  6. Can I edit or delete my comments?
  7. What happens if I fill out a Contact Us form?
  8. What should I do if I have a technical problem on the website?
  9. What should I do if another member’s comment is inappropriate or spam?
  10. Can I report another member of Illinois Legal Aid Online?

Creating an account

  1. How do I become a member of Illinois Legal Aid Online?
  2. Why should I create an account?
  3. Does it cost any money to create an account?
  4. Can I create multiple accounts?
  5. What if I create an account, but I don't get a confirmation email?

Connecting to social media

  1. Can I link my account to my social media accounts?
  2. Can I use one of my social media accounts to become a member of Illinois Legal Aid Online?
  3. How do I share something from the website on social media?

Calendar of Events

  1. How do I register for events?
  2. How do I change my event registration?
  3. Why are there events that don't have a Register button?