Site FAQs

Site FAQs

Site FAQs

Connecting to social media

  1. Can I use one of my social media accounts to become a member of Illinois Legal Aid Online?
  2. Can I link my account to my social media accounts?
  3. How do I share something from the website on social media?

Managing an account

  1. What should I do if I have a problem with my account?
  2. How do I change my password?
  3. Who can see my account?
  4. How do I log out of my account?
  5. Can I delete my account?
  6. Can I add a picture to my account?
  7. How do I log in to my account?
  8. How do I change the language settings for my account?
  9. What should I do if I forget my password?
  10. How do I change my account information?
  11. How do I change the email address linked to my account?

Leaving feedback

  1. Can I edit or delete my comments?
  2. Who can see my comments?
  3. How do I rate pages?
  4. How do I comment on pages?
  5. Do I have to have an account to post comments?
  6. What should I do if I find a mistake on a page?
  7. What happens if I fill out a Contact Us form?
  8. What should I do if I have a technical problem on the website?
  9. What should I do if another member’s comment is inappropriate or spam?
  10. Can I report another member of Illinois Legal Aid Online?

Calendar of Events

  1. Why are there events that don't have a Register button?
  2. How do I change my event registration?
  3. How do I register for events?

Creating an account

  1. How do I become a member of Illinois Legal Aid Online?
  2. Does it cost any money to create an account?
  3. What if I create an account, but I don't get a confirmation email?
  4. Why should I create an account?
  5. Can I create multiple accounts?

Using legal forms and documents

  1. Can I bookmark pages?
  2. How do I find information about my problem?
  3. Can I print articles or other website pages?
  4. How do I change the language that the website is displayed in?
  5. Can I save or bookmark a form for later?
  6. Can I email a webpage to myself or someone else?
  7. Can I download forms?
  8. Can I print forms?
  9. Can I file forms online?
  10. Can I share a form via email?

Using Get Legal Help

  1. How do referrals from Get Legal Help work?
  2. What happens if I click on Get Legal Help?
  3. What does it mean to apply for free legal help?
  4. How much time will it take me to apply for free legal help?
  5. What information do I need to apply for free legal help?
  6. Can I save my free legal help application and finish it later?
  7. Why don't I qualify for free legal help?
  8. What options do I have if I don't qualify for free legal help?

About us

  1. Why should I donate to Illinois Legal Aid Online?
  2. How do I volunteer at Illinois Legal Aid Online?
  3. Who writes the information on this website?
  4. How does the information on this website get updated?
  5. Who maintains this website?
  6. How do I donate to Illinois Legal Aid Online?

Violating the Terms of Use

  1. What happens if someone flags one of my comments?
  2. Why did I receive an email about one of my comments?
  3. What happens if I violate the Terms of Use?
  4. Why has my account been suspended?
  5. Why has my account been banned or disabled?
  6. Why can't I post a comment?