Crime & Traffic

The Chicago CityKey is an optional ID that residents of Chicago can get to access city services. This helps people who are undocumented or experiencing homelessness who might have problems getting or maintaining an ID.

What services can I access with a Chicago CityKey?

The Chicago CityKey gives you access to:

• Public transit (Ventra),
• Chicago Public Libraries,
• Services from city departments,
• Services from hospitals and clinics,
• Services from community banks and credit unions, and
• Discounts for recreation and entertainment, sports games, cultural institutions, and goods at partnering businesses.

You can view a list of discount partners and programs on the City Clerk's website.

You cannot use your Chicago CityKey to drive or travel at an airport.

How do I apply?

To apply for a Chicago CityKey ID, you need to schedule an appointment through the CityKey appointment system.

A resident’s housing status, criminal record, immigration status, and gender identity do not matter.

You must prove that you live in the City of Chicago and prove your identity. Read the applicant document materials to see what you need to bring to your appointment.

When will my CityKey expire?

The card is valid for different times based on age:

• 13 years and under 2 years
• 14 - 64 years old: 5 years
• 65 years old and over: Never expires

To renew a CityKey, you must attend another in-person event with your expired card and documents. You don’t need to apply online again.

How much does a CityKey cost?

The CityKey is currently free for all Chicago residents. 

How can I get a replacement card?

To apply for a replacement card,  schedule an appointment through the CityKey appointment system. You will need to file a new application and show proof of identity and Chicago residence.