The Illinois State Board of Education (ISBE) is the state agency that is in charge of making sure that the Individuals with Disabilities Education Act (IDEA) is followed. You should file a complaint with the ISBE if you think that your child's school is not following the special education laws.
ISBE will not investigate any problems that are currently part of a due process hearing request.
You must file the complaint within 1 year of the incident. You may be able to file later if the violation is continuing, or if you are asking for compensatory services for a violation that happened fewer than 3 years ago.
If your child is over 18 years old
If your child is over 18, you must attach a letter from the child saying that you can act on his or her behalf.
Placement of the student
Filing a complaint with ISBE does not freeze placement or prevent an Individualized Education Program (IEP) from going into effect. If you want to freeze placement you need to file for mediation or request a due process hearing.
There is no cost to file a complaint with ISBE, but you may want to hire a lawyer to represent you since the rules and laws involved in this process can be complex.