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Date: 09/29/2025

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Law Practice

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Working with clients

Resources for lawyers that help you improve your service to clients.

Legal terms in American Sign Language (ASL)
A video and a link to other videos by the Midwest Center on Law and the Deaf showing legal terms in American Sign Language.
Video
Limited scope representation toolkit for attorneys
A guide for attorneys who are licensed in Illinois and seeking to offer limited scope representation as one of their service offerings to potential clients.
Link
Tips for pro bono volunteers: Effective client assistance
Explore helpful tips on issues pro bono volunteers may encounter when assisting low-income clients.
Text article
Serving with excellence in legal aid
A presentation by the Public Interest Law Initiative on the biases in the legal profession, including unconscious bias and ways to break bias in practice.
Video
Working with difficult clients
A video by Lawyers Trust Fund of Illinois for attorneys with practical tips for effectively working with difficult clients.
Video
Racial Equity resource guide
More race equity resources that can deepen your learning, support your planning, and connect you to local networks and organizations.
Link

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ILAO is a registered 501(c)(3) nonprofit organization. ILAO's tax identification number is 20-2917133.

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© 2025 Illinois Legal Aid Online. 
All rights reserved.
 
ILAO is a registered 501(c)(3) nonprofit organization. ILAO's tax identification number is 20-2917133.