For 15 years, Lisa has led Illinois Legal Aid Online by cultivating innovation, guiding strategy, and connecting people. She believes that technology, innovation, and simplification are the key to 100% access for all to the legal system. Lisa holds degrees from Rutgers University and Loyola University Chicago School of Law. She is enamored by games and shiny things.
As Program Director, Teri leads ILAO's content, technology and outreach staff. She fosters strategic partnerships with local and national leaders and groups, pursues innovations, and leads development of new and transformed products and services. A graduate of DePaul College of Law & Northwestern University, Teri has the unfortunate distinction of being the sole nonredhead in her family.
Caroline supports fundraising + communications at ILAO and manages its Young Professionals Board. Immediately prior to joining ILAO, she served as AmeriCorps VISTA at Legal Council for Health Justice, where she built capacity through process improvement, project management, and grant writing. Caroline previously managed persuasive-writing and tech projects for Palantir.net, Qvidian, + SmartForce.
LiveHelp Program Coordinator
As the Live Help Program Coordinator, Fasharra is responsible for implementing and expanding the Illinois Legal Aid Online’s services throughout the surrounding communities. Before joining ILAO, Fasharra worked as a Public Policy Intern for Girls Inc. and as a Civil Liberties Research and Writing Intern at the Bill of Rights Defense Committee. Fasharra holds a BA from Smith College.
Community Engagement Manager
As Community Engagement Manager, Amy directs ILAO’s marketing, outreach, training, and support to ILAO's members and partner organizations to ensure they are effectively using ILAO's products and services. She received her AM from the University of Chicago School of Social Service Administration and her JD from Emory University School of Law. Amy lives in Chicago's #1 neighborhood, Logan Square.
As the Finance Director, Jessica oversees all areas of accounting and financial management for ILAO. Jessica was most recently a Senior Accounting Analyst at Tenneco, Inc. in the SEC Reporting and Consolidations group and a Senior Audit Associate at Crowe Horwath. She is a Certified Public Accountant and a graduate of the University of Illinois at Urbana-Champaign with an MS in Accounting in 2006.
As Development Director, Samantha directs ILAO's fundraising and communications efforts, including donor cultivation and relations, grant writing and reporting, special events, communications and public relations. Prior to joining ILAO, she served with the Peace Corps in Ukraine. She holds a BA in English & French from Oberlin College. She speaks French, Russian, Ukrainian, Armenian & Folk Music.
User Experience Research Coordinator
As ILAO's User Experience Research Coordinator, Alexandra conducts user studies and usability tests for IllinoisLegalAid.org and oversees the recruitment and management of our network of user testers. She also volunteers regularly at the Chicago Children's Advocacy Center. Alexandra received her BA in Psychology from DePaul University and has an amazingly chic wardrobe.
User Experience Manager
Dina ensures that interaction and design components of ILAO's products are user centered and consistent, and that the processes used to develop products are efficient and effective. She previously worked at Chicago Kent College of Law's Center for Access to Justice & Technology. Dina holds a J.D. from the Chicago-Kent College of Law and a B.A. from the University of Michigan.
As Content Manager, Dennis manages ILAO's legal resources and outreach efforts to low-income, LEP and immigrant communities in Illinois. Dennis has served these communities as a passionate advocate throughout his legal career. He holds a J.D. from Mexico and a Master of Law from the University of Georgia School of Law. Dennis is an international rugby player and classically trained guitarist.
As a Content Manager, Andrew helps oversee the content ILAO publishes on the web. Previously, Andrew was a Co-Supervising Manager at the Chicago-Kent Self-Help Web Center, and a Chicago Bar Foundation intern at the Coordinated Advice and Referral Program for Legal Services (CARPLS). He holds a BA from Indiana University and a JD from Chicago-Kent College of Law.
As Content Director, Stephanie leads ILAO's content team in producing high quality, user-centered content and increasing the visibility of ILAO's products and services. Since graduation from DePaul University College of Law, she has dedicated her legal career to legal services and social justice. Yoga, meditation, the outdoors, and a good cup of coffee make for a great day!
Spanish Translation Coordinator
As Spanish Translator Coordinator, Jackie oversees ILAO's volunteer translation program. In this role, she recruits, manages and supports our Spanish translation volunteers. Prior to joining ILAO, Jackie participated in DePaul’s translation program translating legal documents and interned for the US EPA in Chicago within the Office of Environmental Justice. She has a B.A. from DePaul University.
Legal Answers Program Manager