Health & Benefits
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Websites
The Illinois Department of Healthcare and Family Services (HFS) encourages you to apply for and manage your benefits online. You can use this online tool to:
- Check if you might be eligible for benefits,
- Apply for benefits,
- Check your application status,
- View benefit details,
- Report a change,
- Renew your benefits,
- Upload documents, and
- Access the website to appeal your benefits decision.
Even if you do not manage your benefits online, you can file an appeal online by clicking on "File an Appeal."
Information about other ways to apply for Medicaid benefits can be found on the Illinois Department of Human Services (DHS) website.
The ABE Customer Support Page offers resources, including an ABE User Guide, ABE Appeals Guide, instructions on setting up "Manage My Case," answers to frequently asked questions, and more.
For more information on the various Medicaid programs offered in Illinois, visit the HFS website.
Phone numbers
HFS also offers a benefits hotline where you can get information about:
- Whether you qualify for Medicaid, or
- Whether a healthcare provider participates in Medicaid.
You can reach the hotline for most benefits programs at:
- (866) ALL-KIDS (866-255-5437) toll free, or
- (877) 204-1012 (TTY).
The Illinois Department of Human Services (DHS) can locate your nearest DHS office or give you other information about health benefits. They can be reached at:
- (800) 843-6154,
- (866) 324-5553 (TTY), or
- Through your local office.
More Websites
Social Security Administration
Worried about doing this on your own? You may be able to get free legal help.
